Privacy Policy for Alpha Black Car Service Inc
Thank you for choosing Alpha Black Car Service Inc. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our Android and iOS apps available in app stores.
Information Collection and Use
- When you sign in to our app, we send a one-time passcode (OTP) to the email or mobile number provided by you. This is used to authenticate your identity and secure your account.
- To create and manage reservations, we collect and store:
First Name
Last Name
Email Address
Phone Number
Physical Address
This information is used solely for facilitating your reservations and providing the requested services.
- Location Data: We collect and use your precise GPS location while the app is in use to assign drivers, provide navigation, and ensure accurate pick-up and drop-off. If enabled, we may also access location in the background to support continuous trip tracking until your ride is completed.
- Device Identifiers: We collect device identifiers (such as Android ID or app-generated IDs) to secure your account, prevent fraud, enable push notifications, and improve service reliability.
Information Sharing
- We do not sell or trade your personal information. We may share limited data only as necessary to:
• Provide services through our backend servers
• Enable mapping and navigation services (e.g., Google Maps or Apple Maps)
• Comply with legal obligations
Data Security
- We take the security of your personal information seriously and implement industry-standard security measures, including encryption, to protect it from unauthorized access, disclosure, alteration, or destruction.
Data Retention
- We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Location data is retained only for the duration of your ride and a limited period afterward for service records and fraud prevention.
Your Rights
- You may request access to, correction of, or deletion of your personal information, including your location history, by contacting us at info@alphablackcar.com.
Contact Us
- If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at info@alphablackcar.com.
Changes to this Privacy Policy
- We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website or within our app.
